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Dear Apple

Your iTunes stuff. It works. Most of the time I think it’s great.

When I am signed into my account and redeeming gift vouchers please do not demand I re-enter my account information again. Why the hell should I have to when I am already signed in? Yes, I know I need an account to redeem but I AM ALREADY SIGNED IN.

Also, are your voucher codes case sensitive? The assumption that they are together with your infantile insistance on me re-entering my account information caused me to have to reset my password today.

In other words, not altogether user friendly as experiences go.

regards

wnb

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